Services

​

Most frequently asked questions and answers

 

How much does a video cost?

The price of video production services varies depending on how many factors, namely:

1. How many people/cameras are involved in the production process

2. The number of days that are necessary to film

3. If it is necessary to develop a concept/script

4. If the video has motion graphics

5. If the video needs captions and/or subtitles

6. If the video needs a voice over

7. The video length

8. The media where the video will be used for

9. If we need to hire actors to feature in the video

We’ve worked with budgets of 300 Euros and 15,000 Euros and everything in between. 

Before the project begins, we’ll provide a breakdown of all the costs and services involved in your production.

​

 

Will you help us develop concepts and ideas?

Yes. We love helping develop video concepts, we believe we can add unmatched value at this stage.

However, we do have clients who know just what they want and simply lack the know-how and equipment to reach their goals.

We’re happy to work in whichever way suits you best. If you want support with concepts, just let us know up front, and we’d be glad to plan your story out with you.

​

 

Script development, what's that?

This will depend on the type of video you are looking for us to create. See below:

​

1. Videos with testimonials: These videos use the interview and speech of interviewees as a guideline. These voices are used as a voiceover and we can insert footage of the people being interviewed and b-roll to illustrate what is being said. This is a more straightforward process as we don’t need to hire a voiceover artist and/or actors. 

 

2. Videos with a Voiceover: For these videos, we write the script for the voiceover and use the footage accordingly to suit what is being said. We can work from a script and/or guidelines provided by the client, or we can create a voiceover script from scratch, based on the client’s brief.

​

3. Videos with actors: This is the format you usually see in TV commercials, think about a supermarket ad, for example. Based on our experience, using actors may substantially increase the price of your final video, so, if you are working on a budget, we may suggest that you ask some of your company colleagues to feature in your video.

Generally, we do not use actors as it isn't really in line with our business model, saying this, we have and will utilize actors should the project call for it.

 

Can you make other content like photos at the same time? 

We do not provide photography services, but we can provide high-resolution thumbnails taken from your footage if required. If you need this service, please let us know during the briefing stage.

​

 

Can you help me write a script?

Yes. Not all videos require a script (they do require a concept though, we can help with that too), but if yours does, we’re happy to develop a script for you. Please let us know if you need this at the proposal stage.

​

 

Can I have music in my video?

Yes. We obtain music licenses for stock music and are subscribed to professional stock music libraries, with thousands of tracks to choose from, and we will select one that is suitable to the style of your video.

​

​

Can you provide subtitles in Portuguese and other languages?

We work with professional translators in most European languages. We are happy to provide high-quality subtitles for your video. Please let us know if this is a service you feel your video will benefit from.

​

 

Do you charge by the length of the video?

No. A one-minute video can involve a single locked-off camera consistently filming, in the case of a testimonial video, for example; or an action-packed sequence of shots filmed all over the world using multiple sources. As you can imagine, the work that goes into both these style choices is vastly different.

This is why we do not charge by the video length but may ask what length you’d like your video to be in order to plan out the production process.

​

 

Will you travel?

Yes, we travel around Portugal, we have crew members and collaborators spread all across the country, we also have access to camera operatives in some key European countries.

​

 

What does the making of a video generally involve?

A typical video production project breaks down into three sections.

1 — Pre-production, where we develop concepts, script, and organize the logistical aspects of your video.

2 — Production, where our team will film and record all the sound and footage, including interviews, cutaway sequences, and supporting shots.

3 — Post-production. This is where we put everything we recorded together, mix in the music, create motion graphics, voiceover, and any other elements.

​

 

Do I have to hire equipment on top of the base price?

Mostly no. We own our camera equipment, gimbals, microphones, and video editing suites.

By investing in the equipment, we’re able to move quickly, turn content around faster and save our clients money. All while avoiding scheduling problems with an equipment hire company.

This has helped make us the go-to team for business videos and branded content videos.

The only time this isn’t the case is if specialist equipment is required or if the client requires specific equipment. In this case, our team can source the equipment for your production, and inform you of the necessary extra fees for the equipment.

​

 

Can I have a voiceover?

Yes. We can provide you with a professional voiceover or support you in recording your voiceover. We can script, edit and source the voiceover artist, leaving our clients with extra time to do what they do best.

​

 

Can I use archive video footage in my videos?

We have relationships with some of the world’s biggest and best archive video companies. We’ll be happy to source the footage and necessary licenses for your video. We also have a diverse range of footage recorded by ourselves and our collaborators to choose from.

​

 

How do I provide feedback on the video?

We believe feedback is an essential part of the process, and it needs to be easy to do and understand.

​

The first video draft you receive will have an embedded timecode. When giving the feedback, you will be able to point out exactly where your change will take place (based on the pre-approved script & concept).

​

 

How many feedback rounds do I get? 

Our regular feedback is two rounds. After that, any significant changes may require additional work, which we charge for. If you believe you need additional feedback rounds, let us know, and we’ll add this to the proposal process.

​

​

What is the standard turnaround time?

Our standard turnaround time is 21 days for the 1st review but we may be able to squeeze in your project depending on your needs and our availability. Please feel free to reach out to us and ask.

​

 

I have the footage, can you edit it for me?

Yes, we can work with your footage and stock images even if we didn’t film your project ourselves. We offer transfer services to get your footage over to us quickly and securely, let us know if this is a service you would require.

​

 

Do you film weddings & Music videos?

No. As a company, we made a choice not to provide wedding/music video services and to focus instead on supporting businesses with their video marketing & promotional needs. By focusing on video marketing, we’re able to provide a higher quality of service and keep up with changes in the industry.

​

 

Do you do live streaming?

We currently do not offer live-streaming solutions.

 

Do you speak English?

Yes, our Project Managers and video crew are happy to assist you in English.